Bakers Journal

U.S. franchise Duck Donuts opens location in Burlington, Ont.

June 21, 2022
By Colleen Cross

Mechanicsburg, Pa. – Duck Donuts, known for serving made-to-order doughnuts, has opened its first Canadian location in Burlington, Ont.

The shop is locally owned and operated by longtime Burlington residents Diana and Stuart Reid. In 2021, the group signed a multi-unit franchise agreement to open three locations over the next four years.

“We are confident this first multi-unit franchise agreement will help us continue to generate interest throughout Canada and open many doors for our brand once the community has their first bite of a warm donut from Duck Donuts,” said Betsy Hamm, CEO of Duck Donuts.

“We look forward to welcoming guests through our doors and introducing them to warm, delicious and made-to-order donuts this brand is known for,” Stuart Reid said.


The 1,525-square-foot store reflects the franchise’s beach theme and family-friendly atmosphere and includes indoor and outdoor seating, featuring outdoor picnic tables from local carpenter Lil’ Country Woodshop.

The shop will sell made-to-order doughnuts with many options for coatings, toppings and drizzles. The shop offers a viewing area where customers can watch their doughnuts being made.

The Burlington location also serves coffee, espresso beverages prepared with freshly ground beans provided by local roaster iDrinkCoffee, breakfast sandwiches, frozen beverages and retail items. The owners are also proud to serve milkshakes and doughnut sundaes with ice cream from Canadian creamery Kawartha Dairy.

As part of the Quack Gives Back program, rubber duck sales during grand opening weekend will be donated to Community Living Burlington.

Duck Donuts opened its first locations in 2007 in the beach resort towns of Duck and Kitty Hawk, N.C. Headquartered in Mechanicsburg, Pa., the company began franchising in 2013, and has more than 100 locally owned and operated shops.

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