Bakers Journal

TouchBistro and DoorDash Drive integrate to offer bakeries and restaurants flat-fee delivery

July 19, 2022
By Bakers Journal

Toronto and New York – TouchBistro Online Ordering now integrates directly with DoorDash Drive, providing seamless, flat fee delivery for bakery-cafés and restaurants. This integration is designed to eliminate the cost of operating an in-house delivery fleet and enable restaurateurs to automatically tap into a network of Door Dash users and on-demand local drivers.

The DoorDash Drive integration is included with TouchBistro Online Ordering at no extra subscription charge. When a customer orders on a restaurant’s website through TouchBistro Online Ordering and requests delivery, the point of sale (POS) accepts the order and automatically sends it to DoorDash to dispatch a Dasher, saving the restaurant both time and money, the companies said in a press release. All Dasher coordination and delivery tracking is powered by DoorDash Drive, DoorDash’s fulfilment platform that powers direct delivery for businesses. Customers pay online for a completely contactless delivery experience, have the ability to track their order status in real time, and can schedule orders to be delivered immediately or for a later time that best fits their needs.

Restaurants are charged a flat fee per delivery order by DoorDash. Venues can set a minimum spend for their customers to be eligible for delivery and choose to waive delivery fees for their customers. Restaurant administrators also have access to reports on DoorDash Drive deliveries, enabling them to make data driven business decisions.

“TouchBistro is committed to helping restaurateurs increase efficiency, reduce overhead, and deliver an exceptional dining experience,” said Samir Zabaneh, CEO and chairman of TouchBistro. “Through our native app development and best of breed integrations, we continue to provide technology to make restaurant management easier, and diners happier. DoorDash has demonstrated this same commitment to excellence. We are proud to partner with them and offer this integrated service.”

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