Business and Operations
Paytronix and Yumpingo partner to give brands insights about digital customers
September 13, 2022 By Bakers Journal
Paytronix Systems Inc.and Yumpingo are integrating their platforms to help restaurants deploy Yumpingo’s proprietary one-minute reviews to guests when using Paytronix Order & Delivery.
The partnership provides restaurants with actionable customer satisfaction data at scale, tied to specific dishes ordered and hospitality service provided. The systems is designed to deliver insights to help your team improve customer engagement.
Yumpingo’s deep experience management functionality, combined with the Paytronix digital ordering platform, enables brands to pinpoint specific actions for their teams to focus on that have the biggest impact on guest satisfaction, traffic and sales.
Paytronix Order & Delivery is an easy-to-use platform for restaurants to manage their digital-ordering process. It combines with Paytronix’s loyalty and CRM solution, providing brands with the technology they need to offer amazing guest experiences for millions of guests every day.
Yumpingo’s omnichannel method of capturing customer satisfaction data empowers brands to track menu performance and service execution at the dish, shift, location, region, and brand levels to make improvements over time and drive consistency across all service styles and operations, from customer greetings to order accuracy.
Brief and easy to use, Yumpingo’s smart survey allows brands to capture guest feedback quickly and pinpoint the exact reasons motivating every piece of customer feedback.
The service is available via the Paytronix Order & Delivery app and the Paytronix platform.
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