Bakers Journal

DSS prevents COVID-19 through virtual training platform

August 12, 2020
By Bakers Journal

The New Normal Training is applicable to all business verticals including manufacturing, bakery retail and restaurants.

Logo courtesy of DuPont Sustainable Solutions

In response to the COVID-19 pandemic, president of Global Training Centers, LLC. (GTC) and master trainer, Michael Haynie has innovated a bilingual science based virtual training platform that will guide organizations, corporations and municipalities on back to work procedures based on CDC and FDA guidelines. The program is facilitated by a group of experts in the scientific and medical fields and can be adapted to the daily evolving science and knowledge of COVID-19. The training modules are designed to help protect employees and customers as the economy reopens and as infections spike across the country.

Emphasizing standards of excellence and quality, the GTC program offers an opportunity for employers to provide direct support and leadership to the returning COVID-19 impacted workforce throughout the country. The training program – geared towards line level employees across all levels – educates, recommends, and maintains customer-focused standards that enhance the customer experience while keeping the employees healthy and safe at work. The program is bilingual and delivered virtually to allow for training flexibility.

GTC, parent company to numerous nationwide training companies, collaborated with DuPont Sustainable Solutions (DSS) to produce this program. It is applicable to all business verticals including manufacturing, bakery retail, restaurants and will consist of several training programs including: How to gradually return Back to Work, Preventing Spread of COVID-19, and Safe Work Practices & Emergency Communication Plans. The employee must attend the approximately sixty-minute online training and will receive a certificate of attendance. By completing the training, employees will benefit from enhanced customer and employee safety, improved hygiene, and safe service delivery in addition to being armed with first-hand factual knowledge to pass on to friends and family in their communities.

“This training platform can help save businesses impacted during the pandemic as well as secure the financial future of economies. Employers have a responsibility to educate their employees and not just take their temperature and hand them a mask and gloves. Our goal is to establish a platform of education and awareness for employers that require public interaction and service” says GTC President Michael Haynie. “My personal commitment is to restructure the mindset of businesses to operate efficiently and effectively moving forward in an ever-changing world.”


“We were pleased to collaborate with GTC on the COVID-19 return to work virtual training platform, which will help organizations continue operations while ensuring the health and safety of their employees, customers and visitors” says Alyson Brandt, Managing Director, Global Learning & Development at DuPont Sustainable Solutions. “These unprecedented times strengthen our commitment to helping clients protect their people and improve operations through customized and impactful learning solutions.”

Michael Haynie is a well-known and proven leader in the Hospitality and Tourism Industry. Haynie serves on The Maryland Tourism Development Board and Visit Baltimore Board and has devoted his entire career to training, strategic planning and economic development growth. In addition to the COVID-19 back to work solutions, GTC offers diversity and inclusion corporate training programs and customer service training in a multitude of industries.

In addition to collaborating with GTC, DSS has created a suite of The New Normal learning solutions to help organizations put safety first as they continue operations during the pandemic. These resources include The New Normal training series, which consists of 16 e-learning courses, to help organizations stay up to date with OSHA and CDC guidance for implementing an Infection Prevention Plan. A text-based learning program supplements the e-learning series to reinforce safe work practices required to prevent the spread of COVID-19.


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