The new manager walks into the conference room. The several staff members turn and look at each other expressing obvious shock over is youthfulness. He begins to tell the staff that he is only instituting one new change: they are going to begin online marketing using LinkedIn.
As a new year begins, most of us are focused on the resolutions we’ve chosen to pursue. While 2016 is still relatively fresh, you might want to consider adding one (probably unexpected) goal to perennial favorites like losing weight or getting your finances in order: becoming more humble. Why? Larger-than-life egos are fast becoming liabilities, not the signs of strength and leadership they once were. Indeed, in what may first appear to be a paradox, ego’s mortal enemy—humility—is one of the traits most likely to guarantee success in the 21st century workplace.
We would love the luxury of production while fully staffed,” says Chudleighs' vice-president of human resources Brent Winterton. The frozen dessert company operates in Milton, Ont., in a 125,000-square-foot plant, with 150 employees working two production shifts Monday to Friday.
Developing a positive and energetic attitude amongst your staff will go a long way to keeping your customers happy.
Jacqueline remembers her first day at her last job almost as if it were yesterday. She had on a new outfit, left her apartment early, and was excited to get to work and learn everything she could about her new company.
Leadership is not a position!
While many web retailers and big box stores will choose to compete on price, smaller retailers who are unable to operate on such slim margins have to focus their energy on providing great customer service and expertise.
Toronto – The Canadian Federation of Independent Business is releasing new data on what’s on the minds of small business owners when they look to hire.
Edmonton – So far this year, 88 job seekers who face employment challenges have landed jobs thanks to an innovative program that has been extended to May 2016.
Occasionally when I’m interviewing a client’s employees in preparation for a seminar, someone will confide that while they enjoy dealing with external customers, the real stress is dealing with their internal customers; their co-workers.
Jan. 9, 2015 -- The NFL has 32 teams, not groups. Teams. All teams are groups, but not all groups are teams. Calling a group a team doesn’t make it one. That’s the team myth.
Behind every successful bakery operation is an effective manager or owner who knows how to successfully lead staff.
The Temporary Foreign Workers (TFW) program and the lack of young Canadians trained to work in the food industry has made plenty of news headlines recently.
July 15, 2014 – There are two types of people in your bakery: The “20s” are those people who consistently declare that anything new cannot, should not or will not be done, while the 21s are those people who seek to make things happen. Learn how to recognize and re-educate 20s and how to attract more 21s.
March 6, 2014 – Improving your underperformers is not about excuses. It is about understanding what is really going on in order to truly help enable employee performance.
Hiring and training your employees properly is a must-do for any successful business, especially in the foodservice and retail industries.
To put into scale how big of an issue succession planning is in Canada right now, consider that in the next five to 10 years, 70 per cent of today’s businesses will change hands.
­­ Jan. 8, 2014 – Erick Lauber discusses how a sense of teamwork and inner accomplishment are factors that may help to motivate employees who are feeling burnt out and not enjoying work as much as they used to.
June 12, 2013, New York, NY – Few leaders set out to make their employees feel like they don’t matter. But Christine Comaford says even the most well meaning among us may be doing it accidentally—and the repercussions can be severe.
June 4, 2013, Ballston Spa, NY – It’s that time of year again. All across the country, promising young (and increasingly, not-so-young) individuals are entering the job market with shiny new college diplomas in hand.
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