|
6 things you do (or don’t do) to your employees |
|
June 12, 2013, New York, NY – Few leaders set out to make their employees feel like they don’t matter.
But Christine Comaford says even the most well meaning among us may be
doing it accidentally—and the repercussions can be severe.
| READ MORE |
|
|
Wanted: A (Rare) Team Player |
June 4, 2013, Ballston Spa, NY – It’s that time of year again. All across the country, promising young (and increasingly, not-so-young) individuals are entering the job market with shiny new college diplomas in hand.
| READ MORE |
|
May 22, 2013 – Let’s admit it - when it comes to dealing with customers who are stressed, some jobs are easier than others. A masseuse working in a resort spa will have more pleasant customers than a lost luggage agent at a busy airport. If your customers are sitting in a chair at your hair salon, they’re likely to be more relaxed than if they were sitting in an examination chair in a dental office.
| READ MORE |
|
|
April 25, 2013 – It seems in our fast-paced, frenetic world, customers are now more
tired, rushed, stressed, and downright fed-up. Here
are five do’s and don’ts for calming cranky customer from Jeff Mowatt.
| READ MORE |
|
|
How to boost staff loyalty - without buying it |
April 11, 2013 – Employee recognition is relatively cheap, yet it has a tremendously
high payoff in terms of morale, reduction in staff turnover, and most
importantly customer satisfaction. Jeff Mowatt offers strategies to implement in your business.
| READ MORE |
|
|
|
<< Start < Prev 1 2 3 4 5 6 7 8 9 10 Next > End >>
|
| Results 1 - 9 of 128 |
